Introduction
Welcome To THE ROK™ Policies. The Company Is A Private Limited Company Registered In India As Underok57 Projects Private Limited. By Accessing Or Using Our Website And Services, You Agree To Comply With And Be Bound By The Following Terms And Conditions. Please Read Them Carefully.
1. General
1.1 These Terms And Conditions Govern Your Use Of Our Website And The Purchase Of Our Products.
1.2 By Using Our Website, You Accept These Terms And Conditions In Full. If You Disagree With Any Part Of These Terms And Conditions, Do Not Prefer To Use Our Website Or Services.
1.3 We Reserve The Right To Change These Terms And Conditions From Time To Time By Updating The Version Generally Available On The Website. By Accepting These Terms And Conditions, You Undertake To Check, Prior To Each Use Of The Website, For Any Changes To These Terms And Conditions. Your Continued Use Of The Website, After Any Such Changes To These Terms And Conditions, Will Constitute Your Acceptance Of These Terms And Conditions As Amended.
2. Orders
2.1 All Orders Are Subject To Acceptance And Availability. Items Placed In Your Shopping Basket Are Not Reserved And May Be Purchased By Other Customers. We Will Inform You If We Are Unable To Fulfill Your Order.
2.2 You Can Contact Us At 8856059078 Or Email Us At support@therok.co. Our Customer Service Hours Are Monday – Friday, 10am Until 8pm, And Weekends & Holidays, Noon Until 5pm.
2.3 All Items Must Be Returned Unused, In Their Original Condition, The Order Was Delivered To.
2.4 We Reserve The Right To Remove Any Material Or Posting You Make On The Services At Our Sole Discretion.
3. Payment
3.1 Payment Must Be Made At The Time Of Placing The Order.
3.2 We Accept Major Credit Cards, Debit Cards, And Other Payment Methods As Indicated On Our Website.
3.3 We Offer Cash On Delivery (Cod) Services. As A Small Homegrown Brand, We Humbly Request That You Kindly Accept Your Cod Orders To Avoid The Unnecessary Cost Of Return Shipping And Associated Losses.
3.4 The Services May Include Links To Other Websites Or Resources. We Have No Control Over The Content Of Such Websites And Shall Not Be Responsible Or Liable To You In Any Way For Their Content. We Shall Not Be Deemed To Endorse Or Have Any Affiliation With Any Other Website, Service, Or Products As A Result Of The Website Linking To Them, And You Are Advised To Check The Terms That Apply In
Relation To Any Such Third-Party Websites.
4. Intellectual Property
4.1 All Content and Designs On Our Website, Including Text, Graphics, Logos, Images, And Software, Is The Property Of The Rok™ And Is Protected By Intellectual Property Laws.
7.2 Any Unauthorized Use Of Our Content & Designs Will Result In Strict Legal Action.
5. Privacy Policy
5.1 We Are Committed To Protecting Your Privacy. Please Refer To Our Privacy Policy For Information On How We Collect, Use, And Protect Your Personal Data.
6. Limitation Of Liability
6.1 The Rok™ Shall Not Be Liable For Any Direct, Indirect, Incidental, Or Consequential Damages Resulting From The Use Or Inability To Use Our Website Or Products.
9.2 Our Total Liability To You For Any Damages, Losses, And Causes Of Action Shall Not Exceed The Amount Paid By You For The Product.
7. Governing Law
7.1 These Terms And Conditions Are Governed By And Construed In Accordance With The Laws Of India.
7.2 Any Disputes Arising Out Of Or In Connection With These Terms And Conditions Shall Be Subject To The Exclusive Jurisdiction Of The Courts Of India.
8. Sustainability Commitment
8.1 We Follow A Made-To-Order Production Model To Minimize Excess Stock And Reduce Waste, Reflecting Our Commitment To Environmental Sustainability.
8.2 Our Practices Are Designed To Maintain A Healthy Relationship With The Environment And Align With Our Eco-Friendly Values.